Refund Policy

At Compass Co Travel, we want your journey to be as smooth as possible. Here’s what you need to know about refunds:

 

Deposits: A 30% deposit secures your booking. Deposits are generally non-refundable, but may be transferable to a future trip depending on the supplier.

 

Cancellations:

 

More than 90 days before departure: you’ll only lose your deposit.

 

60–89 days before departure: 50% of the total booking cost is retained.

 

Less than 60 days before departure: 100% of the booking cost is retained.

 

Non-refundable services (like special hotel rates or flights) cannot be refunded.

 

 

Supplier Payments: Some services require full or early payment and may be non-refundable. We’ll always let you know upfront.

 

Unexpected Changes: If a supplier cancels a service due to unforeseen events, we’ll do our best to help you secure any available refund or credit.

 

 

We highly recommend travel insurance to protect your plans against unexpected events.

 

For any questions, just reach out—we’re here to help: bookings.compasscotravel@gmail.com